Fix it on your customer’s computer.
It does the fix on their Mac or PC while they watch, with Stop always in reach.
$20 of free credit to try it. No card.
- CustomerCan you set up my work email on this laptop?
- AgentOpening Mail now. I’ll add your account. When it asks for your password, you type it.
The problem
Talking someone through settings over the phone is slow. Remote desktop means a person driving the mouse.
How it works
Send your customer an invite link.
They install our desktop app and click Connect.
Your agent does the task on their screen. They see every step and can stop it anytime.
Why Eager
- Nobody drives the mouse by hand.
- Your customer stays in control: Stop is one click or one shortcut away.
- Sensitive steps wait for their OK.
- Where it answers: On macOS and Windows, through our desktop app.
Other jobs it learns
Sales copilot
Your reps ask. It knows every product, policy and portal, and says what to recommend.
Support agent
Answers your customers and fixes it in your systems, instead of linking an article.
Behind your voice agent
Your voice agent talks. Eager does the work in your systems while the caller holds.
Patient intake
Finds the chart, checks coverage in the payer’s portal, and tells the patient what they owe.
Freight
Reads the truck’s live location, converts its time zone, and moves the pickup in your shipping system.
Claims
Catches the swapped digit in a case number, reads the right report, and keys the claim.
Payables
Checks a bank-change request against the supplier’s number on file before anything changes.
Start with one job.
Pick the request your team handles most. Hand it the files. Watch it work before you spend a cent.